Cancellation by Website Customer

As a user, you may cancel your order within 24 hours, after being placed. In such a case we will refund payments, if any, already made by you under the relevant order. The refund in the event of a cancellation will be processed within 48 hours after cancellation of the order and will reflect in your bank account within 1 week. In case the refund is not reflected in your account after 1 week, please get in touch with the customer support at support@shoppeboard.com

Shoppeboard at its sole discretion may cancel any order(s): (a) if it suspects a customer has undertaken a fraudulent transaction, or (b) if it suspects a customer has undertaken a transaction which is not in accordance with the Terms of Use, or (c) in case of unavailability of a product, or (d) for any reason outside the control of the Shoppeboard including causes for delivery related logistical difficulties.

Further, while all measures are taken to ensure accuracy of product specifications and pricing, the details of a product as reflected on the Website may be inaccurate due to technical issues, typographical errors or incorrect product information provided to the Shoppeboard by a supplier and in such an event you shall be notified as soon as such error comes to the notice of the Shoppeboard. In such event, Shoppeboard reserves the right to cancel your order and refund any monies that may have been paid by you towards purchase of such products. The refund will be processed within 48 hours after cancellation of the order and will reflect in your bank account within 1 week. In case the refund is not reflected in your account after 1 week, please get in touch with the customer support at support@shoppeboard.com

Return & Refunds

We have a “no questions asked return and refund policy” which entitles all users who have purchased a product on the Website to return the product at the time of delivery if they are not satisfied with the quality of the product. In case of “CASH ON DELIVERY” the amount is immediately reduced from the bill and in case of “ONLINE PAYMENT” the amount is refunded to customer. The refund in the event of a return will be processed within 48 hours and will reflect in your bank account within 1 week. In case the refund is not reflected in your account after 1 week, please get in touch with the customer support at support@shoppeboard.com.

However, it is clarified that no returns or refunds are permitted after the product purchased has been accepted for delivery.